I'm discovering the profession
You are considering starting an activity, or you want to understand what separates a standard cleaning job from a structured professional service.
Level 1 — Discovery
See Level 1Online training for cleaning professionals
Build a private-residence cleaning activity that is more structured, professional and calm.
The Personal Cleaner Method helps you clarify your services, organise your interventions, professionalise your client relationship and grow an activity built on trust, regularity and care.
First level free · No payment required · Three advanced paths available
The member area is being finalised. Registration to the free Discovery level will open very soon. In the meantime, you can already explore the full four-level programme below.
Who is the method for?
Where are you today?
I'm building my activity
You need to define your clientele, your services, your pricing and your professional presentation.
Level 2 — Foundations
See Level 2I already have clients
You are already working, but your organisation still relies on memory, scattered messages or informal habits.
Level 3 — Method
See Level 3I want to grow my activity
Your activity is running and you want to improve profitability, organise your territory better or share your standards.
Level 4 — Development
See Level 4A progressive path
From your first diagnosis to growing your activity, in four steps.
The Personal Cleaner Method has four levels. The first one is free after registration. The next levels progressively deepen your work on offer design, pricing and packages, professional tools, intervention planning, quality standards, loyalty, profitability and knowledge transfer.
- Step 1
Discover
Understand the method and assess your activity.
- Step 2
Build
Lay clear foundations: clients, offer, pricing.
- Step 3
Structure
Organise interventions and the client relationship.
- Step 4
Grow
Improve profitability and prepare what comes next.
Understand the method, assess your activity and identify your next priority.
Objective — Understand the difference between a cleaning job and a structured professional activity.
For any professional wishing to assess her activity before choosing a path.
What you cover
- Lesson 1 — From cleaning job to professional service
- Lesson 2 — The four pillars of the method
- Lesson 3 — Activity diagnosis (20 questions)
- Lesson 4 — Your next step
Included tools
- Sheet: my first professional promise
- The four-pillar wheel
- My 7-day action plan
What the Discovery level does not include
A free entry point — professional tools stay in the paid paths.
The Discovery level lets you understand the method and identify your priorities. The following tools are only available in the corresponding paid levels:
- Full price calculator
- Pricing grids
- Full package templates
- Full quote template
- Detailed prospecting plan
- Full residence sheet
- Intervention protocols
- Full professional checklists
- After-visit report templates
- Key management procedures
- Complaint templates
- Profitability tools
- Partnership templates
- Group or individual coaching
- Right to use the brand
This boundary protects the value of the professional tools and lets everyone move at her own pace.
Lay clear, coherent and properly-priced foundations.
Objective — Define your clientele, build an offer, calculate your prices and present your activity clearly.
For people getting started or wishing to rebuild their professional foundations.
What you cover
- Define your positioning
- Identify your priority clientele
- Choose your territory
- Build your services
- Set your limits
- Design your packages
- Calculate your real cost
- Set your minimum price
- Prepare an initial visit
- Present your offer
- Build a professional quote
- Build a local prospecting plan
Included tools
- Workbook
- Ideal client sheet
- Positioning matrix
- Offer design matrix
- Price calculator
- Package matrix
- Initial-visit template
- Quote template
- Professional presentation script
- Prospecting plan
- 30-day action plan
Formalise your interventions, your standards and your client communication.
Objective — Structure interventions, quality standards and the relationship with owners.
For professionals who already have clients and wish to formalise how they work.
What you cover
- Run a complete residence visit
- Create a residence sheet
- Collect habits and instructions
- Prepare an intervention
- Build a protocol
- Create suitable checklists
- Manage keys and codes
- Run a final quality check
- Write an after-visit report
- Report an anomaly
- Handle a complaint
- Protect confidentiality
- Build owner loyalty
- Track interventions
Included tools
- All Foundations tools
- Full residence sheet
- Pre-intervention checklist
- Intervention checklist
- Final-check checklist
- After-visit report template
- Anomaly-report template
- Key management register
- Complaint reply template
- Client communication guide
- Intervention tracking sheet
Support
Two group sessions may be proposed when they can actually be organised.
Consolidate an existing activity and prepare its evolution carefully.
Objective — Improve profitability, stabilise the activity and prepare a measured evolution.
For professionals whose activity is already running and who want to improve profitability or prepare an evolution.
What you cover
- Measure profitability per client
- Assess time actually spent
- Plan schedule by territory
- Reduce unprofitable travel
- Revalue your services
- Filter incoming requests
- Build loyalty with your best clients
- Present your activity to concierge services
- Prepare an absence or replacement
- Formalise your standards
- Select a collaborator or partner
- Share your way of working
- Set up indicators
- Build a territorial development plan
Included tools
- All tools from previous levels
- Per-client profitability sheet
- Real-time tracking sheet
- Territorial planning tool
- Pricing-review template
- Concierge presentation dossier
- Selection grid for a professional
- Simplified standards manual
- Quality tracking sheet
- Monthly dashboard
- 90-day development plan
Support
Individual and group support may be proposed when it can actually be delivered.
Comparison table
What each level unlocks.
DiscoveryFree
- Price
- €0
- Diagnosis
- Yes
- Four pillars
- Introduction
- Positioning
- Overview
- Price calculation
- No
- Package design
- No
- Quote template
- No
- Prospecting
- No
- Residence sheet
- No
- Protocols
- No
- Checklists
- Mini-example
- Client communication
- Introduction
- Anomaly handling
- No
- Per-client profitability
- No
- Partnerships
- No
- Knowledge transfer
- No
- Group coaching
- No
- Individual coaching
- No
- Access duration
- 30 days
Foundations€197
- Price
- €197
- Diagnosis
- Yes
- Four pillars
- In depth
- Positioning
- Full
- Price calculation
- Yes
- Package design
- Yes
- Quote template
- Yes
- Prospecting
- Yes
- Residence sheet
- No
- Protocols
- No
- Checklists
- No
- Client communication
- Basics
- Anomaly handling
- No
- Per-client profitability
- No
- Partnerships
- No
- Knowledge transfer
- No
- Group coaching
- No
- Individual coaching
- No
- Access duration
- 6 months
Method€497
- Price
- €497
- Diagnosis
- Yes
- Four pillars
- In depth
- Positioning
- Full
- Price calculation
- Yes
- Package design
- Yes
- Quote template
- Yes
- Prospecting
- Yes
- Residence sheet
- Yes
- Protocols
- Yes
- Checklists
- Yes
- Client communication
- Full
- Anomaly handling
- Yes
- Per-client profitability
- No
- Partnerships
- Introduction
- Knowledge transfer
- No
- Group coaching
- When offered
- Individual coaching
- No
- Access duration
- 9 months
Development€997
- Price
- €997
- Diagnosis
- Yes
- Four pillars
- In depth
- Positioning
- Full
- Price calculation
- Yes
- Package design
- Yes
- Quote template
- Yes
- Prospecting
- Yes
- Residence sheet
- Yes
- Protocols
- Yes
- Checklists
- Yes
- Client communication
- Full
- Anomaly handling
- Yes
- Per-client profitability
- Yes
- Partnerships
- Full
- Knowledge transfer
- Yes
- Group coaching
- Yes
- Individual coaching
- Yes
- Access duration
- 12 months
A method born on the ground
An entrepreneurial experience dedicated to service quality, since 2009.
Personal Cleaner draws on entrepreneurial experience that began in 2009 in the personal-services sector.
Over the years, the variety of missions, environments and expectations encountered in the field highlighted one essential reality: service quality does not rest on task execution alone. It also depends on organisation, consistency, communication and the ability to understand each client's specific needs.
This experience gradually gave rise to a more structured way of working: clarifying services, preparing interventions, formalising instructions, running a final check, follow-up and professional communication.
The Personal Cleaner Method now gathers these learnings into a concrete, step-by-step programme. It supports professionals who want to structure their business, improve their service quality and build a lasting relationship of trust with their clients.
This training shares a method and tools. It does not guarantee clientele, income or admission to the network.
What you will see before the first participants
No fabricated testimonials — concrete signals from the field.
As long as no participant has completed a paid level, no testimonial is displayed. Instead:
- A real track record in private-residence cleaning since 2009.
- Anonymised excerpts of tools, shown only as an overview.
- The real steps taken to structure the activity.
- The documented evolution of the site and the method.
FAQ
Questions asked most often.
Start with the first step
Discover the foundations of the Personal Cleaner Method for free.
Create your account, assess your activity and identify the path that fits your situation.
Free · No card required · First level only
Then, based on your situation:
Independent from any application to the network — see partnerships